ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

We are seeking a detail-oriented and technically skilled professional to join our team as an Associate, Accessibility & Compliance with a primary focus on WCAG (Web Content Accessibility Guidelines) and EHO (Equal Housing Opportunity) mitigation. This role will be responsible for monitoring, assessing, and resolving accessibility and compliance issues across our digital platforms using software tools and established best practices. The ideal candidate will bring deep knowledge of accessibility standards, legislative requirements, and compliance guidelines to ensure our platforms meet or exceed required standards.

JOB DESCRIPTION

• Monitor websites, marketing assets, and digital platforms for accessibility and compliance issues using industry software and scanning tools.
• Review and interpret automated reports, prioritize findings, and execute mitigation strategies for WCAG/EHO compliance.
• Collaborate cross-functionally with marketing, technology, vendor partners, and property teams to ensure compliance requirements are addressed efficiently.
• Serve as subject matter expert (SME) on accessibility legislation (ADA, FHA, Section 508, WCAG 2.1+) and EHO guidelines, ensuring compliance across digital initiatives.
• Document processes, mitigation efforts, and compliance resolutions; provide clear reporting for internal stakeholders and leadership.
• Partner with external vendors and internal teams to implement sustainable compliance processes and best practices.
• Stay informed of evolving legislation, accessibility standards, and regulatory guidance, and proactively recommend improvements.
• Provide training and guidance to team members and stakeholders on WCAG/EHO requirements and mitigation practices.

Qualifications

• Required:
  • 3+ years of direct experience in WCAG and/or EHO mitigation with hands-on work using accessibility software tools.
  • Strong working knowledge of accessibility legislation and compliance guidelines, including WCAG 2.1+, ADA, FHA, Section 508, and HUD Equal Housing regulations.
  • Demonstrated experience interpreting compliance findings and implementing mitigation solutions.
  • Ability to manage multiple priorities and deliver results under tight deadlines.
  • Excellent written and verbal communication skills with the ability to explain complex compliance concepts to diverse stakeholders.
• Preferred:
  • Experience working in marketing operations, property management, or real estate environments.
  • Familiarity with tools such as Silktide, Siteimprove, Deque, or similar accessibility scanning/mitigation platforms.
  • Strong analytical skills with the ability to create reports and track compliance performance metrics.
  • Experience providing training or guidance on compliance standards.

Core Competencies

• Expertise in accessibility and compliance legislation.
• Strong problem-solving and critical thinking skills.
• Collaborative mindset with the ability to work across technical and non-technical teams.
• Detail-oriented with a proactive approach to compliance risk mitigation.
• Commitment to advancing diversity, equity, and inclusion through accessible and compliant digital experiences.

#LI-RS1

The salary range for this position is $60,000 - $65,000

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

ANTICIPATED CLOSING DATE

October 8, 2025

This date may be subject to change due to evolving business needs.