ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Client Services Coordinator maintains direct communication between Greystar and its clients to ensure the smooth flow of project operations, meeting the client’s specifications and business goals, generating revenues, and increasing profitability.

JOB DESCRIPTION

1.    Provides support and assistance to the Client Services Team, key business leaders, and others by fielding questions and requests, gathering information and reports, and assisting in resolving issues related to Company policies, procedures, and business practices.

2.    Assists in all matters related to WAM including, but not limited to, keeping up with expenses, reconciling each month to accounting, preparing for the Summit, registration, helping to organize at the Summit, and reconciling all afterwards.

3.    Assists and participates in the planning, organizing, and administration of critical projects and programs.

4.    Organizes, schedules, and orchestrates Client Services Team briefings and meetings by establishing the objectives, timing, agenda, format, and participants for meetings, sending meeting requests, gathering or preparing and distributing meeting materials in advance, documenting meeting notes, decisions, and action items, and following up as needed to ensure achievement of meeting outcomes.

5.    Maintains calendars for meetings, events, and other appointments, schedules appropriate meeting rooms/locations and time, and resolves scheduling and other conflicts as necessary to ensure effective use of time and resources.

6.    Prepares documents, letters, presentations, and other communication materials for distribution, creates graphs and other displays, complies with document retention policies, and acts as liaison for questions related to communications.

7.    May run standard and ad-hoc reports utilizing a variety of reporting tools. 

8.    Audits and ensures relevant documentation is received in support of programs/processes to maintain Company or regulatory compliances or meet important deadlines.

9.    Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned by key leaders or as necessary.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.