ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

We are seeking an experienced and motivated Facilities Manager to lead the maintenance and operational excellence of our luxury community in Melbourne, at Haiku, Yarra.

In this hands-on role, you will take ownership of all reactive, planned, and statutory maintenance across the property, ensuring that buildings, equipment, and amenities meet Greystar’s high standards for safety, compliance, and presentation.

You’ll manage a small on-site maintenance team and coordinate external contractors to deliver seamless operations while fostering a safe, welcoming, and high-quality living environment for residents.

JOB DESCRIPTION

•    Manage completion of all work orders, diagnosing and repairing defects in line with policies, procedures, and budgets.
•    Oversee the make-ready process for vacant rooms/apartments, including inspections, contractor coordination, and final quality checks.
•    Deliver preventative maintenance programs and ensure all statutory testing (e.g., fire safety, HVAC, emergency lighting) is completed and recorded.
•    Maintain high standards of cleanliness, safety, and presentation across all areas.
•    Manage and monitor maintenance budgets, inventory, and CapEx works to ensure efficiency and cost-effectiveness.
•    Ensure accurate, up-to-date compliance documentation and risk assessments.
•    Lead, motivate, and develop the onsite maintenance team, promoting a strong culture of accountability and service.
•    Provide out-of-hours support as part of the on-call rotation for emergencies.

About you:

You are an experienced facilities or maintenance professional with strong leadership skills and a passion for operational excellence. You take pride in maintaining safe, functional, and high-quality environments for residents. You’re proactive, organised, and thrive in a fast-paced, hands-on role.

To succeed in this role, you will have:

• 7 years' experience in facilities or maintenance management within residential, student accommodation, or hospitality environments.
• Strong understanding of WHS, statutory compliance, and preventative maintenance systems.
• Experience managing CapEx projects and maintenance budgets.
• Excellent communication and customer service skills, with sensitivity to resident needs.
• Strong organisational and problem-solving abilities.
• Leadership experience including recruitment, training, and team supervision.
• Valid driver’s licence, plus ability to obtain a National Criminal History Check and Working with Children Check.

Desirable:
Trade qualifications (electrical, plumbing, HVAC) and familiarity with maintenance tracking or property management systems.

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.