ABOUT GREYSTAR

​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Based onsite at our brand new, luxury build to rent apartments in Melbourne and working as part of a close knit team, the Leasing Associate will be responsible for coordinating and delivering leasing and marketing activities to support leasing objectives, delivering a vibrant, safe and welcoming community for our residents.

This is a full time, permanent role that works on a rotating roster in order to provide service to our residents. As such, rostered days are Monday, Tuesday, Friday 10.30am – 6.30pm and Saturday and Sunday 10am – 6pm, with days off on Wednesday and Thursday.

JOB DESCRIPTION

Key responsibilities:

• Be a Brand Ambassador – Uphold company values, deliver exceptional service, and represent the brand with professionalism.
• Drive Leasing Success – Manage enquiries, schedule tours, qualify prospects, process applications, and oversee move-ins/move-outs.
• Execute Marketing Strategies – Implement campaigns across digital and print channels, maintain SEO and social media, and ensure brand consistency.
• Utilise Property Management Software – Track leads, update listings, generate reports, and maintain accurate resident data.
• Enhance Resident Experience – Address enquiries, resolve concerns, and foster strong community engagement to boost satisfaction and retention.
• Ensure Property Standards – Inspect apartments, coordinate with maintenance, and uphold presentation and compliance standards.
• Engage with Market Trends – Stay informed on competitor activity and industry developments to optimise leasing performance.
• Community Support – Promote resident satisfaction and retention by engaging and supporting residents queries and proactively identify opportunities to improve service delivery.
• Support Business Operations – manage lease renewals, reporting, events, and regulatory compliance.

To be successful in this role, you should have skills including:

• Education/Experience – Background in sales, marketing, digital marketing, real estate, hospitality, or a related client-facing role.
• Strong Communication – Excellent written, verbal, and presentation skills; ability to explain property features and complete lease documents.
• Sales & Operations – Proven success in driving sales, achieving targets, and managing operations within the property sector; experience with leasing desirable
• Team Player & Self-Starter – Works well in a team and independently, taking ownership of tasks.
• Customer Focused – Builds relationships, understands customer needs, and drives sales performance.
• Compliance & Licensing – Must hold a valid driver’s license, and have the ability to obtain a favourable National Criminal History Check and Working with Children check.

Greystar is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.  

We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.