Principal Site Reliability Engineer
RemoteABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
JOB DESCRIPTION
Responsibilities:
- Build & Deploy: Azure landing zones, AKS, networking, and CI/CD from scratch (Terraform/Bicep, GitHub Actions/Azure DevOps).
- Operate & Scale: Patching, upgrades, backup/DR, inventory/tagging, drift detection, and config/state tracking (e.g., Azure Policy, Resource Graph).
- Reliability & Observability: Define SLOs/error budgets; instrument metrics/logs/traces with Azure Monitor, Log Analytics, App Insights, and Prometheus/Grafana; create actionable alerts and runbooks.
- Influence the product architecture and roadmap to make sure the customer-experienced supportability is always a key consideration when evolving the product.
- Collaborate closely with engineering teams on building and enhancing tooling and automation solutions for faster resolution of issues impacting SLO’s and averting incidents altogether when possible.
- Collaborate with the customers to understand their pain points around Supportability and SLO attainment and formulate strategies for addressing recurring issues in a sustainable way.
Qualifications:
- 5+ years in software engineering, network engineering, DevOps, or systems administration.
- 3+ years operating large-scale cloud services in Azure.
- Strong DevOps skills: Terraform/Bicep, GitOps/CI-CD, and scripting (Python/Go/Bash/PowerShell).
- Deep AKS operations (Helm, upgrades, HPA/KEDA, backups) and Azure networking (VNets/peering, Private Link, App Gateway/WAF, Front Door/DNS).
- Observability expertise (Azure Monitor, Log Analytics/KQL, App Insights, Prometheus/Grafana).
- Proven incident management, change control, and documentation/runbook craft.
- Comfort building net-new systems in a fast-moving, startup-like environment.
Preferred Qualifications
- Takes initiative and drives projects from conception to completion.
- Strong communication skills and ability to collaborate across teams.
- Background in investment management or multifamily real estate.
#LI-BB1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered*:
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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