Workday Learning Implementation Lead
London, Vereinigtes Königreich ;ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
JOB DESCRIPTION
Role Responsibilities:
- Be the EU / APAC Subject Matter Expert on WDL and manage the project to meet the specific needs of the EU and APAC organisation.
- Hold the End User (Team Members and People Managers) experience front and centre of decision making to optimise WDL capabilities.
- Work in partnership with US HRIS Team to collaboratively implement the comprehensive project plan.
- Manage stakeholders’ requirements, provide documentation / information for decision-making and sign-off.
- Analyse current learning provision (content and set up) to understand existing learning environment and minimise change impact in configuration decisions.
- Configure and customise Workday Learning to meet the specific needs of the EU and APAC organisation, accounting for the usage habits of the existing LMS to minimise change impact.
- Conduct data migration, ensuring data integrity and accuracy throughout the process.
- Conduct content integration for the existing suite of content (both in-house and outsourced), ensuring seamless access and usability.
- Ensure compliance and mandatory training is accurately set up with effective monitoring and reporting in line with EU and APAC regulations and standards.
- Develop and maintain documentation related to the transition process and system configuration.
- Monitor and report on project progress, addressing any issues or risks promptly.
- Develop and deliver training and support to end-users, ensuring they are proficient in using the new system.
- Assist with change management efforts to ensure smooth adoption of Workday Learning across the organization.
- Stay updated with the latest features and updates in Workday Learning as the project unfolds and recommend improvements.
Role scope:
- Reports to the Senior Director, Talent Development and can be based in our EU HQ in London or in a regional office in The Hague/Paris/Madrid and will require travel as appropriate.
Key Relationships:
- EU and APAC Talent Development team, operating within the Global People and Culture Team.
- HR Systems Team, based in the US.
- Change Management Lead, based in the US.
- EU and APAC Stakeholders.
- External third-party vendors and learning providers.
- Other members of the Talent Development teams based in the US.
Experience & Skills:
- Demonstrable success achieved in previous Learning Technology roles.
- Proven experience in implementing and managing the Workday Learning module.
- Experienced and proficient in the use of EIBs (Enterprise Interface Builders).
- Excellent project management skills with a track record of successfully leading system transitions.
- Proficiency in data migration and system configuration.
- Expertise with content integration across LMS platforms.
- Proven ability to train and support end-users, ensuring a smooth transition.
- Strong analytical and problem-solving skills.
- Excellent interpersonal skills, with the ability to work effectively with diverse teams.
- Strong stakeholder management skills resulting in impactful influence and consensus.
- Excellent written and verbal communication, engaging at all organizational levels.
- High emotional intelligence: personal leadership, self-awareness, adaptability and resilience.
- Professional and responsive in all interactions.
- Effective multitasking, prioritisation, and attention to detail under pressure.
Knowledge & Qualifications:
- Pro Certification in Workday Learning is highly desirable.
- Graduate calibre by experience or a Bachelor's degree in IT, HR or a related field.
- Fluency in English; proficiency in additional European languages is a plus.
- Change management techniques within technology transformation.
- Project management capability and methodical, organised approach.
- Working in a global matrixed business environment.
Behaviours & Values:
- Integrity - We will stay true to the highest ethical standards and principles, and be honest, trustworthy, and humble in all of our words and actions.
- Equality - We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.
- Accountability - We will take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
- Professionalism - We will proudly present a positive, dignified, and business-like image at all times through our appearance, behaviour, and interactions with others.
- Teamwork - We will work together to accomplish goals, solve problems, and enrich our work environment.
- Service - We will make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
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