ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Director, European Business Systems will lead a multi-disciplinary team in managing, optimizing, and advancing the business systems platform supporting Greystar's European business. This individual will play a key role in driving digital transformation and operational excellence across the company's property management, development, and investment functions.

The role will be responsible for evolving and optimising intent with respect of Greystar Europe's property management technology strategy and execution, including demonstrating leadership for our property management systems
teams, as well as role modeling leadership for our digital groups and related functions.

JOB DESCRIPTION

Key Role Responsibilities:

• Manages the operations, support & evolution of the European business systems ecosystem encompassing property management, development, investment and corporate solutions
• Collaborates with technology & business leaders to define and implement business system strategies tailored to the European business
• Integrates emerging technologies to enhance processes, optimise costs and improve business outcomes
• Manages relationships with external providers balancing cost efficiency, functionality, user enablement, and technological longevity.
• Builds a high-performance team through fostering a culture and attitude of innovation, continuous improvement, forward thinking and development of talent (currently x 12 FTE)
• Demonstrates strong leadership in managing and developing the team, with the ability to oversee and deliver multiple projects and priorities concurrently, ensuring clear direction, alignment, and successful outcomes.

Organizational Responsibilities:

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Demonstrates appropriate safe behaviours in accordance with Company, property, and departmental policies, procedures, and standards
• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility.

Knowledge & Qualifications:

• Degree qualified in a relevant discipline, or by equivalent relevant experience.
• IT literate and fully conversant with all Microsoft packages including Word, PowerPoint and Excel (Intermediate level).

Experience & Skills: 

Essential:

• Proven track record of implementing and operating at scale systems within the BTR / PBSA sector ( Property Operations, Investment, Development) and / or
• Experience working in a similar role with commensurate scale and scope in a fast-paced commercial business&
• Experience in identifying opportunities to drive excellence through digital/technology solutions.
• Proven leadership, management, business planning & budgeting skills
• Excellent communication skills and the ability to work with impact and influence; including confidence in presenting to senior stakeholders and obtaining buy in for new ideas
• Ability to evaluate and identify opportunities from a strategic perspective, including the ability to develop, prioritise and implement plans to meet the organisation's core strategic goals
• Ability to initiate and support collaborative efforts of multiple teams, including effective communication and organisational skills
• Demonstrates the application and use of general business management acumen to develop strategy, organisational design and provide leadership and direction to team members and managers across the organisation. 
• Demonstrable evidence of innovative, fresh and creative thinking, along with excellent judgement and proactive solutions to problems
• Comfortable using a range of metrics and tools to measure activity
• Flexible approach to working in a fast-paced environment and ability to thrive in a changing environment